Terms and Conditions

Please read these Terms and Conditions carefully before using our website or making a purchase. By accessing or using our website, you agree to be bound by the terms below.

  1. General Information
  • This website is owned and operated by HER I Your Beauty Guide.
  • We sell 100% original products.

2. Orders and Payment

  • All orders are subject to availability and confirmation of payment.
  • Once an order is confirmed and processed, it cannot be changed or canceled.
  • Payments are securely processed through trusted payment gateways.

      3. Shipping and Delivery

  • Orders are delivered within (3 days inside Cairo, 5 days outside Cairo).
  • We are not responsible for delays caused by shipping companies.
  • Customers must provide accurate shipping details. We are not liable for delivery issues due to incorrect addresses.

4. Returns and Exchanges

  • For hygiene and safety reasons, we do not accept returns or exchanges on opened beauty or skincare products.
  • If you receive a damaged or incorrect item, please contact us in the same day of receiving your order to arrange a replacement or refund.

5.Product Information

  • We make every effort to display product images and descriptions as accurately as possible.
  • However, actual colors may vary slightly due to screen settings and lighting.

 6. Liability

  • We are not liable for any allergic reactions or skin issues caused by the use of our products. Please read the ingredients list carefully before use.

7. Intellectual Property

  • Website logo, original images, written content, and branding under HER | Your Beauty Guide — is the intellectual property of our store and may not be used, copied, or reproduced without written permission.
    Product images, brand names, and logos of third-party brands displayed on our website are the property of their respective trademark owners. They are used only for reference and promotional purposes

      8.Changes to Terms

  • We reserve the right to modify these Terms and Conditions at any time. Changes will be effective once posted on the site.