- Shipping Policy
- Processing Time: Orders are processed within 1-2 business days after payment confirmation.
- Shipping Time: Delivery usually takes 2- 5 days depending on your location.
- Shipping Carriers: We work with trusted shipping partners to ensure safe and timely delivery.
- Shipping Fees: Shipping costs are calculated at checkout based on your delivery address.
Important Note:
We are not responsible for delays caused by shipping carriers or incorrect address information provided by the customer.
2. Refund & Return Policy
Due to the nature of our products (makeup and skincare), we maintain a strict hygiene policy:
You may be required to provide photos of the product and packaging.
No returns or exchanges are accepted on used or opened products.
If you receive a damaged, defective, or incorrect item, please contact us in the same day of receiving your order. We’ll gladly replace or refund the item after verifying the issue.