FREQUENTLY ASKED QUESTIONS
Whether you're skincare-obsessed, just placed an order, or thinking “is this serum worth it?” — we're here to chat, help, and make beauty easier for you.
We keep it 100% authentic — every product on our site is original, sourced from trusted suppliers, and approved by skincare lovers (aka us ✨). Got questions? Ask away.
Email: help@herbeautyguide.com
WhatsApp / Phone: 01013543473
⏱ We usually reply within 24 hours, Sun-Thu
Visit our shop and explore your fave beauty brands up close.
Store Location:
HER l Your Beauty Guide
Villa 145, Street 2, Zone 1, District 3, Ground Floor
Fifth Settelment, Egypt
📍https://maps.google.com/?cid=10075121590518922736&entry=gps
Mon, Thu, Fri, Sat: 3:30 PM - 9 PM
Sunday, Tuesday, Wednesday: Self-care day (we’re closed 💤)
💅 Stay in the Glow
📬 Quick Message?
Use the form below to drop us a message. Whether it’s a product question, order update, or skincare SOS — we’ve got your back.